Shipping and Return Policies

 

Shipping

Depending on where you live, you might not be offered all shipping options. In some cases we are not able to deliver certain products to your location.
 
NOTE: We cannot ship any product via air service to APO/FPO addresses.

Most orders will be shipped (leave the warehouse) within 10 days. Please allow 14- 21 business days for your order to arrive.  Once your order is shipped, you will receive an email with the shipment tracking information. Once your shipment leaves WeatherTech Canada, it belongs to you, so tracking your shipment is highly recommended to avoid missed delivery.  Three weeks prior to Christmas, no delivery times are guaranteed.

Returns

Please call our Customer Service Department at 1.888.905.6287, Monday thru Friday, 9am to 5pm EST to obtain a return authorization number. Your return authorization number will be emailed to you and is valid for a period of 30 days from the date you received your order. Any returns without a valid return authorization number will be refused. Please write the authorization number below our return address on the outside of the box and enclose the RGA form in the box. Of course, all products must be returned in new, unused condition in their original box. Shipping must be prepaid on all returns. We do not accept C.O.D returns. Freight is not refundable.
 
All products must be returned to:

WeatherTech Canada
1164 Walkers Line
Burlington, ON
L7M 1V2

 
Easy Install - We'll provide clear and easy instructions to get you from start to finish.

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